Successful and modern organisations depend on their IT service providers to help streamline operations, reduce IT costs, and support business objectives. As your trusted partner, we’ll help identify any issues or opportunities to help your business grow. By partnering with leading vendors, we work closely with you to understand your needs, offering a stress free and robust IT service in the process.

Whether you need first- line support, monitoring, network management or cloud hosting support, we provide end-to-end IT Managed Services tailored to your needs by our friendly IT experts.

Gain peace of mind with our fully Managed IT Services

Innovative | Smart | Agile

Alteon delivers full IT managed services with its own in-house expertise and industry partnerships that leverage vendor backed support for guaranteed resolutions.

Our delivery of proactive, reactive support gives customers the best managed service experience with the highest levels of satisfaction and value.

Find out more about our services below or speak to one of our consultants today.

What's included

Service Desk

Offering flexible services, we become part of your existing team with our 1st, 2nd or 3rd line support. Our UK based engineers liaise directly with end-users, provide proactive monitoring and fully managed IT support. 

Desktop Support

Providing excellent remote or onsite support, we’re always available to offer general or technical knowledge to your business.

Device Management & Monitoring

Reduce security issues and enable productivity as we monitor, manage and secure Windows 10 and mobile devices.

Cloud Infrastructure Support

Best practice surrounds everything we do. All team members at Altiatech are actively encouraged to participate and support local charities.

Networking Services

Maximise connectivity and keep data secure with our end-to-end support, monitoring and network services.

Security & Governance

Better manage your risks, compliance and governance with state-of-the-art threat protection and identity management services.

Our support services are designed for organisations just like yours. We offer flexibility and tailor-made solutions to cater to your business requirements.

Multi-System Support

Benefit from our team of trusted experts to handle all processes. With extensive enterprise-grade experience, coupled with our innovative style and leading industry partnerships, get the right support for your business.

Proactively Monitored Services

Covering the full range of IT services, our IT helpdesk adopts strict IT security procedures to keep our clients safe. With proactive updates and monitoring, you're protected against newly discovered vulnerabilities as soon as possible.

24/7 Support

Gain peace of mind with our comprehensive managed services that provide tailored support options for your key systems, available to you 24/7, 365 days a year!

Gain full alignment with our Managed IT Services

Our services are aligned to your wider business goals to help improve your efficiency, productivity, and profitability.

Whatever IT support you have in mind, we work collaboratively with you to ensure your IT environment is designed, managed, and maintained effectively, now and for the future.